Technical Support Analyst Customer Service & Call Center - Bloomfield, CT at Geebo

Technical Support Analyst

Schedule:
Sunday, Monday, Tuesday 6:
00 PM - 6:
00 AM and 1 Saturday shift a month-12 hours-on-site in BloomfieldRole:
Mid-level role - looking for 1-4 years of experience running calls to resolve companywide technology issues-calls are specifically called IT restoration calls-candidates need to be comfortable on the phone, calm under pressure, and be able to carry and facilitate a conversationMust Haves:
IT restoration call experience - 1-4 years Familiarity with Splunk, monitoring, and the cloud environment Strong communication skills - most important! Nice to Haves:
A Bachelor's degree is NOT required but a nice to have Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:
https:
//jobs.
beaconhillstaffing.
com/eeoc/ />Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services.
Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.
beaconhillstaffing.
com.
We look forward to working with you.
Beacon Hill.
Employing the Future(TM) Recommended Skills Communication Splunk Stress Management Telephone Call Reception Management Cloud Computing Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.

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